Skip to content
Write review For Business
  • Login

Contact Raw Story Customer Service

Raw Story Phone Numbers and Emails

Toll-Free Number:

  • (844) 750-7173
Call customer service
Send Message

General Info:

  • (202) 487-8055

Legal:

  • (202) 538-0274
    Copyright Infringement Inquiries

Raw Story Emails:

Customer Service
Corrections, News Tips
General Info
Is this your business?

How to Contact Raw Story?

Most Popular Number:

(844) 750-7173
Total calls: 28 Issue resolved: 1 Last call: Jul 11, 2025
author avatar
PissedConsumer Reporter

The Raw Story customer service phone number for general questions is 1-202-487-8055. The customer care team is also available at 1-844-750-7173. You can call these helplines for information about the company’s services and content, subscription issues, or payment-related matters. The customer support agents are also ready to assist with inquiries about specific articles and editorial corrections. The same number can be used to share your opinion, report bugs, or suggest improvements for their platform. You can also call these phone lines to learn about advertising opportunities and partnerships. To get in touch with the Legal Department on Copyright Infringement inquiries, dial 1-202-538-0274.

The Raw Story contact email for general info is editor@rawstory.com. You can email your questions regarding the content or specific articles to this address, and the customer care agent will provide the required information on the matter. Privacy Policy concerns can be sent to this email as well. To reach the customer service team with feedback, complaints, or suggestions, write to support@rawstory.com. The Help Center members are also ready to assist with subscription issues, account access problems, and login errors. The same address can be used for billing inquiries and cancellations. If you want to share news tips, send them to tips@rawstory.com. For corrections, contact the company’s representatives at corrections@rawstory.com.

The Raw Story address to get in touch with the official representatives at the company’s main office is Raw Story Media, Inc., PO Box 21050, Washington, District of Columbia 20009, United States. This address can be used to learn more about advertising opportunities and partnerships. You can also send official requests and notices to this office for the Legal Department to handle. The customer service team is also ready to deal with your complaints, comments, and suggestions. Subscription-related matters and payment issues can be discussed with the support agents via mail as well. The Data Protection Officer is available at this Raw Story corporate office for questions regarding the Privacy Policy.

To contact the customer service team via the Raw Story website, click the Help tab at the top of the homepage. Find the chat icon in the bottom right corner and type your question to start the conversation with the live operator. Note that customer care agents are available via chat within business hours, Monday through Friday, from 9 a.m. to 5 p.m. EST. Alternatively, you can use the chat feature to leave your message, and the support representatives will get in touch with you within 24 business hours. You can also select the topic of your inquiry on the Help page to troubleshoot your issue or check the guides.

Raw Story Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Raw Story Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    66% phone 34% email
  • The best phone number to call Raw Story is 8447507173. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Wednesday. The average call time is 2 minutes.

  • People call Raw Story mainly because of activation/ cancellation, account, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Raw Story Website:

Raw Story Help Center:

Corporate Office Address:

Raw Story Media, Inc.
PO Box 21050
Washington, District Of Columbia 20009
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm ET

More contact details

Raw Story Customer Service Reviews

2.1 / 5
Poor
Barbara H Fxf
Need to cancel my subscription
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

I'm not able to cancel my subscription and am totally fed up. It's got good stories, but terrible customer service!

Freddy B Utt
Poor communication
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Banned from commenting, no notification/explanation.
Attempted to contact, asking for clarification. Crickets.

Been 8 days now, one more day without contact I will close my account and go elsewhere. Neither of us will lose any sleep.

Summary of Raw Story Customer Service Calls

29 TOTAL
CALLS
01:47 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Raw Story?

Activation/ Cancellation Question:

  • “I subscribed last fall and often get blocked from site”
  • “Cancel substriction”
  • “Cancel”

Payments and Charges Question:

  • “I am a paid customer. Why do I have to log in? Besides how should I know that I have to try sign up for free to access my log in? Also when I try I am told my email and pass word don't match?”
  • “I have a paid subscription and I can’t open a opinion story?”
  • “Payment question”

Account Question:

  • “Subscription”
  • “Can't sign in to account.”
  • “Sign on”

Return/ Replace Question:

  • “I tried changing my password and put in my security code 2 times and then realized following your prompt was a totally different company”

Request for Information Question:

  • “I HAVE A QUESTION REGARDING YOUR WEBSITE POPUP SOLICITING FOR $1 SUBSCRPTION”

Other Question:

  • “Can't read articles”
  • “All I am getting is a bunch of jumbled ads”
  • “I have a story for you”

Compare Raw Story Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Raw Story? What happened? What can we help you with?
Submit review Don't show this popup